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Terms & Conditions

Please read these terms carefully before browsing, submitting information, or placing an order. Last updated October 2026.

1. Acceptance of Terms

By browsing this store, submitting information, or placing an order, you acknowledge that you have read and accepted these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

2. Website Usage

You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation, compromise its security, disrupt other users, or violate the rights of any person or entity.

3. Eligibility

By placing an order, you confirm that the information you provide is accurate and that you are legally permitted to enter into a purchase transaction under the laws applicable to you.

4. Product Information

We make reasonable efforts to keep product names, descriptions, specifications, prices, availability, and imagery accurate. However, minor variations, typographical errors, supplier changes, or differences between displayed imagery and the delivered product may occur.

5. Product Availability

Products displayed on the website are subject to availability. We may limit quantities, discontinue products, correct inventory information, or remove products from sale without prior notice.

6. Pricing Information

Prices displayed on the website may be changed or corrected when necessary. If an obvious pricing or listing error occurs, we reserve the right to review the affected order and communicate the applicable correction before fulfillment where reasonably possible.

7. Order Placement

Submitting the checkout form constitutes a request to purchase the selected products. An order may be reviewed or verified before it is accepted for processing, particularly where delivery information, product availability, or order details require confirmation.

8. Order Confirmation

After an order is submitted, confirmation information may be provided through the contact details supplied during checkout. An order may be cancelled or declined where products are unavailable, information is inaccurate, delivery cannot reasonably be completed, or other legitimate circumstances apply.

9. Cash on Delivery

All orders are payable exclusively through Cash on Delivery. The applicable order amount is collected by the authorized delivery representative when the order is delivered. No online prepayment is required to place an order.

10. Order Verification

We may contact you by phone, email, or other available communication methods to verify an order, confirm delivery information, clarify product selections, or identify unusual ordering activity before dispatch.

11. Accurate Customer Information

You are responsible for providing complete and accurate information during checkout. Incorrect names, phone numbers, addresses, apartment details, or other delivery information may result in delayed, failed, or cancelled delivery attempts.

12. Order Restrictions

We may restrict or decline future orders where there is a repeated pattern of refused deliveries, fraudulent activity, intentionally incorrect information, abusive behavior, or other conduct that creates unreasonable operational or delivery risk.

13. Shipping and Dispatch

Orders are prepared and dispatched according to product availability, warehouse processing requirements, destination, courier capacity, and other operational factors. Any delivery estimates displayed on the website are intended as reasonable estimates rather than guaranteed deadlines.

14. Delivery Responsibility

Customers are responsible for ensuring that someone is reasonably available to receive an order at the provided delivery address and to complete the Cash on Delivery collection process when applicable.

15. Failed Delivery Attempts

If a delivery attempt fails because the recipient is unavailable, the address is incorrect, the phone number cannot be reached, or the order is refused, additional delivery attempts may be made where operationally possible. Repeated failures may result in cancellation or ordering restrictions.

16. Delivery Delays

Delivery may occasionally be delayed due to weather, transportation issues, courier capacity, address complications, public disruptions, operational conditions, or other circumstances outside reasonable control. Such delays do not automatically constitute a breach of these terms.

17. Order Cancellation

Cancellation requests may be accepted when submitted before an order has progressed too far through processing or dispatch. Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may need to be followed instead.

18. Returns

Eligible products may be returned in accordance with the applicable Return & Refund Policy. Return eligibility may depend on the product category, condition, packaging, return window, and reason for return.

19. Product Condition for Returns

Unless a product is defective, damaged, incorrect, or otherwise covered by an applicable exception, returned products should generally be unused, complete, and accompanied by their original packaging, accessories, documentation, and other included components where reasonably applicable.

20. Damaged or Incorrect Products

If an item arrives damaged, defective, incomplete, or different from what was ordered, the issue should be reported promptly. Supporting information or photographs may be requested to help investigate the matter and determine an appropriate resolution.

21. Refunds

Approved refunds are processed only after the applicable return, verification, or inspection process has been completed. The final refund amount may depend on the condition of the returned product and the circumstances of the request.

22. Refund Method

Because orders are placed using Cash on Delivery, delivery representatives are not responsible for providing cash refunds at the time of return collection. Where a refund is approved, an appropriate refund method may be arranged separately based on the available process and information required to complete the refund.

23. No Cash Refund at Pickup

Return pickup personnel are not authorized to provide immediate cash refunds when collecting returned products. Refunds, where approved, are processed separately after the returned item has been received and reviewed.

24. Replacement Options

Where a product is damaged, defective, incorrect, or otherwise eligible for replacement, a replacement may be offered subject to availability and applicable return conditions. If the same product is unavailable, another appropriate resolution may be offered.

25. Prohibited Activities

You must not misuse the website, attempt unauthorized access, interfere with website functionality, introduce malicious code, submit knowingly false information, abuse ordering or return processes, scrape protected content, or engage in activity intended to disrupt normal operations.

26. Intellectual Property

Website content, including text, graphics, product presentation, layouts, logos, icons, illustrations, code, and other materials, may be protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit protected material without appropriate authorization.

27. User-Submitted Information

You are responsible for ensuring that information submitted through forms, reviews, enquiries, or other website features is accurate, lawful, and does not infringe the rights of others. You should not submit harmful, abusive, deceptive, or unlawful material.

28. Third Party Services

Some website functions may depend on third-party providers such as hosting, communications, analytics, logistics, or technical service providers. Their services may be subject to separate terms and policies, and availability may depend on circumstances outside our direct control.

29. Website Availability

We aim to keep the website available and functional, but uninterrupted access cannot be guaranteed. Maintenance, technical issues, updates, security measures, network problems, or circumstances outside reasonable control may temporarily affect availability.

30. Website Content

Website content is provided for general shopping and informational purposes. While reasonable efforts are made to maintain accuracy, we do not guarantee that every description, image, specification, availability indicator, or other website content will always be complete, current, or error-free.

31. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, consequential, or similar losses arising from the use of the website, inability to access the website, delivery delays, product availability issues, or circumstances beyond reasonable control.

32. Events Beyond Reasonable Control

We are not responsible for delays or failures caused by circumstances reasonably outside our control, including severe weather, transportation interruptions, infrastructure failures, natural events, government actions, widespread service disruptions, or other unexpected operational conditions.

33. Privacy

Personal information submitted through the website is handled according to the applicable Privacy Policy. By using the website and submitting information, you acknowledge that your information may be processed as described in that policy.

34. Changes to These Terms

These Terms & Conditions may be updated when website features, products, operational practices, or legal requirements change. Updated terms may be published on the website, and continued use of the website after an update may constitute acceptance of the revised terms where permitted by applicable law.

35. Severability

If any provision of these terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, while the remaining provisions will continue to apply.

36. Entire Agreement

These Terms & Conditions, together with applicable website policies referenced within them, constitute the general understanding governing your use of the website and your purchase transactions, subject to any rights or requirements that cannot legally be excluded.

37. Applicable Law

These terms are subject to applicable laws and regulations governing the relevant transaction and use of the website. Any rights that cannot be waived or restricted under applicable law remain unaffected by these terms.

38. Continued Use

Your continued browsing, use of website features, submission of forms, or placement of orders after applicable terms have been updated indicates your acceptance of the revised terms to the extent permitted by applicable law.

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